Privacy Policy

Who We Are

Grewal RE Group ("we," "us," or "our") is a licensed real estate team operating under Compass RE Texas. Our principal advisor is Shivraj Grewal, TREC License #736060. We operate at 2500 Bee Cave Rd, Building 3, Suite 200, Austin, TX 78746. You can reach us at shivraj.grewal@compass.com or (512) 617-0001.

This Privacy Policy describes how we collect, use, share, and protect personal information when you visit grewalregroup.com, contact us, or engage our real estate services.

Information We Collect

Information You Provide Directly

• Name, email address, and phone number submitted through contact forms
• Property address, budget range, and timeline details shared during consultations
• Communication preferences and opt-in consent records
• Any other information you voluntarily share with us

Information Collected Automatically

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent, and referring URL
• Interactions with forms, buttons, and content

Information from Third Parties

We may receive information about you from Zillow, Realtor.com, Google, and other real estate platforms if you contact us through those services, as well as from referral partners and other real estate professionals.

How We Use Your Information

• To respond to your inquiries and provide real estate advisory services
• To send marketing communications about listings, market reports, and real estate news
• To send automated texts, calls, and emails as permitted by your consent
• To improve our website, content, and services
• To comply with legal and regulatory obligations, including TREC requirements
• To maintain records of transactions and communications as required by law

Artificial Intelligence and Technology

Artificial intelligence is a meaningful part of how Grewal RE Group operates. We use AI-powered tools to assist with the following:

• File and transaction management: AI tools help track deadlines, milestones, and document checklists throughout your transaction.
• Market research and analysis: AI assists in compiling and summarizing market data, comparable sales, and neighborhood trends.
• Communication drafting: AI may assist in drafting initial versions of emails, summaries, and reports, which are reviewed and approved by Shivraj Grewal before sending.
• Content generation: Our blog content, market reports, and guides may be created with AI assistance and reviewed for accuracy.
• Lead response: Automated systems may send initial acknowledgment messages when you submit a contact form.

Your personal information, including your name, contact details, property interests, and communication history, may be processed by AI tools used by Grewal RE Group. This information is not used to train third-party AI models. All strategic decisions, negotiations, and advice are made by licensed human professionals.

We use tools including but not limited to: Anthropic Claude, OpenAI, and other AI platforms subject to their respective privacy policies. We take reasonable steps to ensure these tools handle your data securely and do not retain it for purposes beyond our services.

Marketing Communications and Opt-Out

By submitting your contact information and checking the consent checkbox on our contact forms, you consent to receive marketing communications from Grewal RE Group, including through automated calls, texts, and emails, some of which may use artificial or prerecorded voices.

This consent is not a condition of purchasing any real estate products or services.

To opt out at any time:

• Reply "STOP" to any text message
• Click the unsubscribe link in any email
• Reply "HELP" for assistance
• Contact us directly at shivraj.grewal@compass.com or (512) 617-0001

Message frequency varies. Message and data rates may apply.

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Compass RE Texas: Our licensed brokerage, for transaction and compliance purposes
• Service providers: Technology platforms, CRM systems, form processors, and AI tools we use to operate our business
• Professional partners: Lenders, title companies, and inspectors, only with your knowledge and as needed to complete your transaction
• Legal and regulatory bodies: When required by law, court order, or TREC regulation

Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records are retained for a minimum of four years as required by TREC. Marketing consent records are retained for the duration of our marketing relationship plus three years.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. Texas residents may also have rights under the Texas Data Privacy and Security Act (TDPSA). To exercise any of these rights, contact us at shivraj.grewal@compass.com.

Cookies and Tracking

Our website uses standard web technologies including cookies and browser storage. We use these to understand how visitors interact with our content and to improve our site. We do not use tracking for targeted advertising.

Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the date at the top of this page. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

• Shivraj Grewal, Grewal RE Group
• 2500 Bee Cave Rd, Building 3, Suite 200, Austin, TX 78746
• shivraj.grewal@compass.com
• (512) 617-0001